Faculty, Degree Programs, and Institutions All Conduct Assessment. But What Do You Mean by Assessment?

You might be beginning to construct your fall syllabi or perhaps you already have. You likely will use the term “assignment” or “assessment” a fair amount. Am I right? But the word can mean more than assignments. Let’s talk about it.

Once the academic year begins, “assessment” is a word that often dominates department meetings. One of the tensions which can arise is that the word can mean such different things to different people, and to people in different levels of the university. Let’s think through the complexities of the word in academe and why it is hard to reach a consensus about this concept.

At the most basic level, educational assessment asks, “How can you prove that an individual or a group of people is/are learning?” So assessment can operate on several units of analysis: the individual student, groups of students (perhaps a class), how a set of classes fit together, and if the entire program is successful in passing on the content to its learners that it is designated to do.

Assessments need to be designed differently at each level. Faculty are more comfortable with the individual level because we do this all the time when we create assignments for individual students to show us what they have learned. Often we create rubrics that assign points for showing comprehension of critical concepts or theories or vocabulary/formulas which are crucial for students to learn. We write test questions to do the same. Or we design application-type assessments which ask students to use concepts and theories in real-world situations. These types of assessments often ask students to use their critical thinking, writing and language skills, via specially designed writing tasks.

Fewer faculty consistently use this individual-level data to look for group-level patterns. This could be doing item analysis of test questions to see if any were missed by so many students that how the question was worded might be more to blame than a lack of student learning. Or it might be analyzing all questions about the same reading and how did students do on them, to give the faculty member feedback about readings being used. Another way to do item analysis is to incorporate questions about key concepts into every test and see if students’ success rate goes up as they become more comfortable using the conceptual content. If it doesn’t, then again, that may say more about the ways that it was taught than the learning of the students.

Program assessment examines not only the amount of content learned by students but how the courses fit together (or don’t) to meet a (hopefully) cohesive set of learning goals and objectives. Gathering data from students is often done in senior capstone courses (exit questionnaires), individual student advising sessions, and at prescribed intervals post-graduation. The latter asks graduates to look back at the program and give feedback about the cohesiveness, intentionality, usefulness in the labor market, and trouble spots in the curriculum. Students and recent graduates often perceive a curriculum differently than the faculty who designed it and teach in it.

Here’s one example from my former program. Sociological theory was a 300-level course (so typically a junior-level course) but more than 90% of students took it in the last two semesters (usually the last one) before graduation. When they completed exit surveys and post-graduation assessments, they often lamented taking theory so late, stating that if they had taken it earlier, many other classes might have been easier. In our senior capstone, we decided to not only ask students about courses, registration bottlenecks, etc., but we also asked them to mindmap how they took their courses AND to mindmap what their ideal schedule of courses by semester through the degree program would look like. Then they explained why they constructed the latter. Consistently they put theory earlier than when they had actually taken it. So we shifted the course even earlier and made it required in the junior year instead of suggested. Time to graduation decreased and the percent of students who completed the degree increased.

The “trouble” with doing assessments is two-fold. First, it is difficult to write assessment questions that give meaningful feedback. Many assessment use Likert-scale responses which do not offer insights into the complexities of learning or program effectiveness. But if open-ended questions are used, the time needed to code and analyze the data can be significant and often the answers provide opportunities for venting more than solid reflection. Second, unfortunately, much assessment is done to persuade some other, usually outsider, that things are going fine rather than digging deep to learn what truly is going on. “Happy” reports are written; maybe they are read; definitely they are filed away, only for the process to be repeated over and over again.

So if you are tasked collectively with constructing an assessment instrument, spend the time to talk through what each person means by the word; ask why people feel an assessment is needed at this time; and does your audience want the authentic data? Is your audience prepared for reality-based conclusions or will the report be used in more of a PR-manner?

Because given all that is happening in higher education now–COVID teaching stresses for a third year, many institutions unsure about requiring masks given the strength of the newest variant, and deep budget cuts–maybe writing a quick and dirty, “happy talk report” is the most strategic thing to do.

But if you honestly want to know what kind of learning is happening in and outside of your classroom, be intentional with the kinds of assessments you create. Give students a mid-term evaluation where they can give you meaningful feedback and accept it as their reality. Make changes that you feel are educationally appropriate and see how the rest of the term goes.

Please visit the Pedagogical Thoughts website to contact me about helping you to strengthen your writing, be it as a faculty member or a dissertation writer.

Congratulations! Your Topic’s Approved: Tips on Finishing Your Dissertation

So, your dissertation topic is approved! Congratulations. But now you need to turn that idea into a manuscript (or several, depending on your program’s requirements) that will pass muster with your committee. Let’s talk about your writing process, given the rest of your busy life. I want to ask some questions first:

-How are you at boundary-setting? Can you commit to writing a set amount per day? Perhaps at a fixed time? Or will your dissertation writing happen only sporadically?

-Are you someone who needs every word of the document to be just perfect? Or can you allow yourself to have a draft chapter or even your dissertation that is “good enough” but which you could always revisit during the next stage of your career? (Go here for a column of mine about procrastination.)

-Do you understand your writing strengths? Do you know how to utilize your strengths?

-Have you diagnosed your writing issues (or had them diagnosed through faculty feedback)? Have you created a plan to work through those issues or will you use an editor to fix them?

-Can you start writing while you are reading new sources or do you feel you have to read everything before you start writing?

-Do you have someone (ideally not your romantic partner nor your dissertation chair) to whom you will be accountable about your dissertation progress?

Your answers to these questions will frame how you approach your dissertation. I believe that there is no “right” way to write one, but I believe there are actions that can prolong the writing process. The first is to write without a set schedule. I understand life happens–an illness, a childcare difficulty, work duties, etc. But there will always be something that happens. Can you create a schedule that allows for “curve balls” that might crop up? Maybe it is to “touch” the dissertation every day, no matter what. So reading and taking notes on sources could count (but keep reading about how this can get out of control), so could outlining a chapter. For many dissertation authors, setting a minimum of 15 minutes per day works best. That doesn’t mean your session can’t be extended if things are flowing well; it just is a promise to yourself to devote 1/4 of an hour to this accomplishment you are pursuing.

Accountability partners could help you to make progress in several ways. If you are a perfectionist, they could help you to set a goal of new writing every week, in addition to what else you might accomplish. Perfectionists are prone to edit and edit and edit some more, but almost always it is revising writing they have already done, while they make little forward progress. If your accountability partners or group also give you feedback on your writing, they can help you to spot writing issues and help you to brainstorm solutions. If you struggle with the “but, there’s this new article just published I need to read before I can start to write” problem, accountability groups could help you to be sure there is forward progress on the writing part of your weekly dissertation goals rather than just continuing to read more possible sources.

You can’t predict how long it might take your chair to get back to you with feedback, so keep writing in the meantime. When your chair does get back to you, please don’t let negative feedback get you down. I know that comments can sting, feel unfair, or unhelpful, but try to assume the best–that your chair wants you to graduate and so is giving you advice that could move the manuscript forward toward graduation. Sit with the feedback for a day or two, internalize it. Then take time with the feedback and your manuscript and make changes as needed. I suggest creating two tables for substantive comments from your chair. You’ll be sending them both to your chair eventually. One table will show comments which you accepted and changed the manuscript. Be sure to have a column in both tables that says which page the changes are on so that it is easy for your chair to find them. The second table will contain substantive comments which you are struggling with (not necessarily that you won’t accept them, but that right now, you are not understanding what the comment is suggesting). Try three columns: in the first, type out their comment; in the second, I suggest that you first restate your understanding of the comment, so that if you are misinterpreting the feedback, it can be spotted quickly by your chair. Then, use the third column as a note. Ask your question or state your concern. Or if you believe you will be addressing the comment in a later section or chapter, mention that and ask if that would be enough coverage of the point. Put differently–engage with your chair, don’t just say “No.” Remember your goal is to graduate with your doctorate, not to be always right.

To summarize, find your writing accountability person/people and set reasonable goals that will allow you to make progress. Work on the 3 P’s: procrastination, perfectionism, and prioritizing your dissertation. You can do this. Let’s talk in the comments.

PS: I’ve written before about tips to manage the interpersonal aspects of your dissertation committee–read that here.

Please visit the Pedagogical Thoughts website to contact me about institutional or individual consulting, dissertation editing, or coaching about writing.

Finding Your (Teaching-focused) People

White male, alone in room, sitting on chair. His head braced on arms, elbows on knees. Dejected looking

Is this you? You are in an academic unit where conversations about pedagogy happen infrequently, if ever. You long to grab a cup of coffee or tea and sit and talk about teaching with colleagues. You feel alone and isolated and worry your lack of pedagogical conversations might be limiting your students’ success.

Red background, white font that says "Find your people"

It sounds like you’ll have to find your “teaching people” then. So how to start? Let’s get the obvious out of the way first—is there a teaching and learning center on campus? The staffs of such centers are there because they believe in sharing the practice of teaching and want to partner with more faculty to examine teaching scientifically and to use the scholarship of teaching and learning in the classroom. Put differently, they are committed to evidence-based analysis of teaching and learning and then using data to implement changes in pedagogy.

Wordle about teaching and learning centers and key tasks they do for and with faculty and students

-If your campus has such a center, go…now. You’ll find people who love to think and talk about teaching as well as lots of resources to help you. Unfortunately though, on some campuses, such centers are perceived to be for those who “don’t teach well.” Don’t let that false assumption stop you. Teaching and learning centers are for those faculty and staff who are dedicated to creating student learning and student success. That means they are committed to testing pedagogical ideas—and helping faculty to pick themselves up if they fail, only to try again. They will listen to your ideas, ask a lot of questions, and encourage you to try new pedagogical strategies when—and only when—they make pedagogical sense in the context of your courses.

But if your institution doesn’t have a teaching and learning center, the journey to create a community of teaching practice will be harder. What to do? Here are some suggestions:

Picture of ear and hand around it, in a "listening" position

-Listen to students, before and after your class. Whose classes do they say challenge them? Excite them? Interest them? And whose do they say are boring or “the easy A?” Remember the names of the faculty who challenge and excite your students. Meet them!

Busy hallway outside of classroom; full of people

-If you can, walk around the hallways, listening as others teach. Do you hear individuals who—irrespective of disciplinary content—teach in ways you’d like to consider teaching? Maybe it’s that they utilize active learning or group activities in ways that you are not yet doing? Don’t be afraid to lurk, and not just in the building you normally teach in. Go to where faculty from other disciplines teach too.

-Does your institution give a teaching award? If so, locate the last few awardees and ask if you could sit in on a class or two. Then see if you can talk with them about what you observed. Ask them about other faculty who are innovative teachers.

Adams University Instructional Technology Center

-Contact your Instructional Technology department (it might be called by another name). Ask for some faculty contacts who are using technology in what they perceive to be innovative ways. Feel free to explain why you are asking. If you are teaching hybrid or online courses, this might be your best, first option.

-If there are other institutions nearby, look up similar academic units on their campus. I think it would be a rare teaching and learning center which would turn down helping a faculty member at a nearly educational site. Admittedly, the center might be less able to share resources with you, but time talking should be fine.

Near bottom of slide are about thirty figures of people, all in black shadow. Above them are the icons for many online communities, such as Facebook, etc.

-Look for online groups. Sociology, for example, has several Facebook groups devoted to pedagogical interests (see the end of this post for links to some of them). Usually, there are some screening questions before one can join, but the process is fairly painless. Often there are several posts a day. They might be from people asking for pedagogical ideas to teach a specific concept; others might be asking for classroom management tips, or the poster might be sharing how a pedagogical strategy “went” in class. Such groups typically have a search function, so that you can find past comments about a teaching strategy you are interested in trying in class.

Academic Twitter -- the blue bird that is Twitter's icon wearing a black mortarboard

-Academic Twitter also is a great place to look for pedagogical conversations (in byte-size pieces, admittedly!). Look for some discipline-specific twitter accounts but here are some exceptional higher education accounts to follow:

@AcademicChatter – connect with grad students, ECRs, and senior academics

@BarbiHoneycutt – her account; lots of techniques on breaking up lectures, etc.

@CathyNDavidson – her account

@cirtlnetwork – Advancing the teaching of STEM disciplines

@deandad – Matt Reed’s account (formerly “Dean Dad” columnist at IHE, now uses own name)

@dgooblar – David Gooblar’s account (columnist at The Chronicle)

@Katie_Linder – her account

@KenBain1 – his account

@LangOnCourse — his account

@NEH_ODH – NEH Digital Humanities account

@PSUOpenCoLab – praxis-oriented lab focused on innovative, student-centered pedagogy

@teachingcollege – encourages engagement with scholarship on teaching

@ThomasJTobin – his account; going alt-ac; accessibility and universal design

@tressiemcphd – Tressie McMillan Cottom’s account

So readers, what are your favorite online sources to get pedagogical support or inspiration? Share in the comments. And next week, we’ll discuss how to start your own teaching circle/teaching support group.

Please visit the Pedagogical Thoughts website to contact me about institutional or individual consulting, dissertation editing, or coaching about writing.

Resources To Get You Started

Agile Learning – blog by Derek Bruff

Chronicle of Higher Education (some articles behind paywall)

Inside Higher Ed

SOTL by Design

The Teaching Professor

Facebook Groups – Sociology

https://www.facebook.com/groups/teachingsoc — Teaching with a Sociological Lens

https://www.facebook.com/groups/371311144336/ — Shared Teaching Resources for Sociology

https://www.facebook.com/Sociology-23816907516/ — Sociology

https://www.facebook.com/socimages/ — Sociological Images

https://www.facebook.com/sociologyatwork/ — Sociology at Work

Facebook Groups – Pedagogy

https://www.facebook.com/groups/lecturebreakers/ — Lecture Breakers

https://www.facebook.com/groups/48984828263/ – Curriculum & Pedagogy

Facebook Groups – Higher Ed

https://www.facebook.com/TheProfessorIsIn/

https://www.facebook.com/TeachingProfessor/

https://www.facebook.com/MERLOT-Multimedia-Educational-Resource-for-Learning-and-Online-Teaching-225454444160837/

Those Student Evaluations of Your Teaching: Thoughts on How To Talk About Them in Your Professional Evaluations

I have written before about how to process your student evaluations of instruction on a personal level. This week I want to share ideas about how to process them for or with your academic leaders. There are two main times when you might need to do this—first, for the routinized institutional moments, such as one’s annual evaluation documents, and second, when you see a pattern that you feel is so important that you need to address it with your leader immediately. Let’s talk about these in that order.

Annual professional evaluations usually ask the faculty member about what she has learned from the student evaluations. This is your time to show your leaders a few things: first, that you can respectfully listen to your students’ thoughts and second, that you can glean at least a few ideas from them to create positive pedagogical change. Use the patterns which you found when you read through your evaluations and talk about strategic pedagogical changes which you will make when you next teach that course or which you can use in any course which you teach. Talk about why you feel the student comments will be pedagogically useful and what tensions in the class they might solve. Plan on bringing the changes up next year and report on your positive progress.

The hard part is how you talk about student comments—find the useful parts and focus on them in your annual evaluation. Don’t spend a lot of time on negative framing or hostile language—that can create a negative feedback loop, bringing more attention to these comments.

Sometimes there are patterns in your evaluations which are not pedagogically useful, but instead are worrisome. If you feel there are comments which slam you unfairly based on your race or sex or sexual orientation, you need to note them and consider talking with your administrator about them. There is a large body of literature (see below for some links) which argues that students can be biased when they assess a faculty member’s teaching skills. It is worth learning this literature and incorporating some of it into your annual review and/or your promotion and tenure materials if you are tenure track. Be prepared to defend the inclusion of such data however. Academe is a profession which often ignores data which shows its own inequities, arguing instead that all performance evaluative comments are “really” just between that faculty member and her or his students and are not situated in the larger context of an unequal industry and society. Rejection of the ‘otherness’ in higher education is still a far-away goal.

Be prepared—some academic leaders have been willing to minimize these prejudiced comments because they are collectively anonymous. Push back against that perception. They could be highlighting departmental and institutional tolerance of (if not endorsement of) discrimination—which needs to be addressed quickly.

But there can also be comments which are singularly disturbing and need to be handled immediately. Report any threat to your person or to your property—to your academic leader and perhaps, to campus police. I once had a student write that “I know where you live (listed my address) and you will never know when I will stop by late at night to get back at you for my low grade.” That was years ago, before my institution created the Behavioral Intervention Team, where campus members can report individuals who seem to be having mental health or behavioral health crises. While that was scary, there can be overly positive comments which can be worth reporting as well—I had a student who wrote and signed the comment (twice—in two different courses), “I love you so much, I want to marry you and get you pregnant.” Oddly, this student also had taken a course with my husband—we didn’t hide that we were married. The first time, I sort of laughed it off. After the second comment, I talked with my department head and the Counseling Center and got some good advice. If you feel concerned by a comment–don’t let others talk you out of that worry. Trust yourself and call on campus resources (e.g., campus police, counseling center, office of diversity, university attorney, etc.) for help. If need be, seek help off campus. Stay safe.

So expect the unexpected as you process your student evaluations of instruction. Look for patterns which can improve your pedagogy and—to the best of your ability—let the rest go, unless you feel there needs to be action by you or your leaders. Focus on addressing issues which can impact how students learn—that’s what it is all about, after all!

Here’s some of that literature about student evaluations of instruction and faculty statuses which can impact them (these are primarily from social science journals but many disciplines have now begun to address these concerns):

Anderson, Kristin J. and Gabriel Smith. 2005. “Students’ Preconceptions of Professors: Benefits and Barriers according to Ethnicity and Gender.” Hispanic Journal of Behavioral Sciences 27:184-201.

Anderson, Kristin J. and Melinda Kanner. 2011. “Inventing a Gay Agenda: Students’ Perceptions of Lesbian and Gay Professors.” Journal of Applied Social Psychology 41(6):1538-64.

Baker, Phyllis and Martha Copp. 1997. “Gender Performance Matters Most: The Interaction of Gendered Expectations, Feminist Course Content and Pregnancy in Students’ Course Evaluations.” Teaching Sociology 25(1):29-43.

Basow, Susan A., Stephanie Codos, and Julie L. Martin. 2013. “The Effects of Professors’ Race and Gender on Student Evaluations and Performance.” College Student Journal 47(2):352-63.

Campbell, Heather E., Karen Gerdes, and Sue Steiner. 2005. “What’s Looks Got to Do with It? Instructor Appearance and Student Evaluations of Teaching.” Journal of Policy Analysis and Management 24(3):611-20.

Moore, Melanie. 1997. “Student Resistance to Course Content: Reactions to Gender of the Messenger.” Teaching Sociology 25(2):128-33.

Williams, Dana A. 2007. “Examining the Relation between Race and Student Evaluations of Faculty Members: A Literature Review.” Profession 2007(1):168-73.

Please visit the Pedagogical Thoughts website to contact me about institutional or individual consulting, dissertation editing, or coaching about writing.